CRITICAL UK DEADLINE • PSTN 2026
Business Mobile & Cloud VoIP Telephony
The UK copper landline network is permanently switching off. Modernize your communications with intelligent Cloud PBX, cross-platform softphones, and unmetered multi-network roaming SIMs that eliminate mobile dead spots across the country.
100%
PSTN switch-off compliance ensuring zero communication downtime.
99.999%
Carrier-grade cloud PBX uptime SLA with multi-node redundancy.
Zero Loss
Port and retain 100% of your existing telephone numbers with zero loss.
URGENT INFRASTRUCTURE WARNING
The 2026 BT PSTN Switch-Off: Is Your Business Prepared?
Openreach is permanently retiring the UK’s traditional Public Switched Telephone Network (PSTN) and ISDN lines. Every legacy copper voice circuit must be transitioned to an IP-based cloud infrastructure before the national deadline.
OBSOLETE LINES
What Is Being Retired?
Analogue PSTN copper lines, ISDN2, and ISDN30 circuits are reaching end-of-life. BT Openreach will cease maintenance, meaning replacement parts and line repairs will no longer be fulfilled.
HIDDEN DEVICES
What Stops Working?
It is not just desk phones. Traditional intruder redcare alarms, emergency lift auto-diallers, gate entry intercoms, fax machines, and EPOS card terminals connected to copper lines will cease functioning.
SEAMLESS SHIFT
The Cloud Migration Path
We audit your physical estate, port existing phone numbers to the cloud with zero downtime, deploy robust Full-Fibre connectivity (SoGEA/FTTP), and upgrade critical alarm channels to cellular 4G/5G backup.
ENTERPRISE TELEPHONY SUITE
Everything Your Team Needs to Connect Seamlessly
Empower your office, hybrid, and remote teams with a feature-rich communication platform designed to lower operational costs and elevate customer experience.
Cloud PBX & Auto-Attendant
Deploy intuitive drag-and-drop IVR menus, multi-department ring groups, time-based call forwarding, and voicemail-to-email audio delivery with automated transcription.
- Visual call routing drag-and-drop builder
- CRM screen-popping (HubSpot, Salesforce, Zoho)
- Microsoft Teams direct routing integration
Cross-Platform Softphones
Carry your business landline anywhere. Full-featured softphone applications for Windows, macOS, iOS, and Android let your staff make and receive calls on their business identity.
- Zero hardware desk requirement
- Internal team instant messaging and presence
- Optional HD Yealink & Poly executive handsets
Multi-Network Roaming SIMs
Say goodbye to dropped calls and dead zones. Our intelligent non-steered business SIMs automatically switch between EE, Vodafone, and O2 for the strongest available mast signal.
- Unmetered UK calls & SMS text messaging
- Aggregated company-wide data pooling
- Seamless 4G and 5G high-speed roaming
Call Recording & Compliance
Purpose-built for solicitors, financial advisers, and accountancy practices requiring strict SRA, FCA, and MiFID II compliance. Automatic encrypted dual-channel recording.
- 256-bit AES encrypted cloud call storage
- Searchable audio transcription and audit logs
- PCI-DSS compliant pause-and-resume for payments
CHARITY TELECOM MODERNIZATION
Gordon Moody Charity: Mission-Critical Remote Telephony
Gordon Moody provides vital support for individuals experiencing severe gambling harms across the UK. With staff working across residential treatment centres and remote crisis helplines, they required an unbreakable, empathetic telephony solution. Your Digital Hub migrated their legacy lines to a robust Cloud PBX platform with intelligent failover, ensuring no crisis call ever goes unanswered while cutting ongoing telecom costs by 32%.
Frequently Asked Questions
Answers to common questions regarding cloud telephony, number porting, and PSTN retirement.
Can we keep our existing business phone numbers when moving to cloud VoIP?
Yes, absolutely. We handle the entire porting process with your existing supplier behind the scenes. Your geographic (01/02), non-geographic (03/08), and international numbers are ported seamlessly to the cloud with zero downtime.
What broadband speed is required to run Cloud VoIP reliably?
Each high-definition VoIP call consumes approximately 100kbps of bandwidth. Even standard Fibre-to-the-Cabinet (FTTC) or SoGEA connections can effortlessly support dozens of simultaneous calls. We also implement Quality of Service (QoS) prioritization on your router to guarantee crystal-clear voice clarity.
How does the multi-network roaming SIM switch between networks?
Unlike standard consumer SIM cards that are locked to one carrier, our business multi-network SIMs are non-steered. If your device detects that EE signal is weak or drops below optimal threshold, it will immediately handshake and switch to Vodafone or O2 with zero call interruption.
What happens if our office broadband connection fails?
Because the PBX lives securely in the cloud, an office internet outage does not stop your inbound calls. Calls automatically failover instantly to mobile softphones or designated backup numbers, meaning your clients will never hear a busy tone.
Secure Your Telecom Transition Ahead of the Switch-Off
Audit your existing telephone lines and mobile contracts today. We provide a complete roadmap, cost analysis, and migration schedule within 24 hours.